Get the most out of Hiway's online banking services by reviewing the tutorial videos, guides and frequently asked questions below.
To enroll in Online Banking, simply click on the Enroll today link in the Login area, complete the enrollment form and follow the prompts. Once you complete these few steps, you'll be on your way to banking everywhere you go. If you have any questions or need assistance, please contact us.
Important Login Information:
- The Login ID is designed to be unique to each individual person.
- You will be able to view every account that you are primary or joint on, and all loans on which you are a borrower or co-borrower.
- We recommend that primary and joint members do not share the same Login ID.
- If a joint member logs in using the primary member's Login ID, they will be able to view all the primary member's accounts. This includes any accounts they are not joint on and loans where they are not a co-borrower.
Account Summary Section on the Home Page
If you have a lot of accounts, the home page may seem a little daunting. But you will be able to organize your accounts into groups and designate group names using a simple drag and drop function. You will also be able to nickname your accounts, change the group order or even hide them from the home page by clicking Settings > Accounts.
Click to watch a short video tutorial featuring the new home page and how to easily group and organize your accounts.
You can navigate our Online Banking User Guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you get the most out of online banking.
