At Hiway, we understand that life can be busy. Save yourself time when calling or stopping by one of our branch locations to make a transaction! Simply set up a verbal passcode to make the verification process go more quickly in person or over the phone.

Forgot Your Passcode?

If you have a verbal passcode and do not remember it, please contact us during regular business hours to verify it. We may need to call the phone number we have on record for you as part of this process, so it is important that you keep your contact information up-to-date.

Tip: With what seems like an infinite number of passwords, passcodes and phrases to remember it can be tricky to keep them all straight. A secure password manager on your computer or phone can help you store the credentials you use to access websites, apps and other services.

With just one master password, you can then access the credentials you need without needing to keep them all in your head. Besides storing your passwords, most password managers can also generate unique, strong passwords. That way you aren’t using the same or similar password across multiple services.


If you would like to set up a verbal passcode or have any questions, please contact us.