Happy spring! As we work to continue to enhance your experience with us, we will be moving from a 6-day processing cycle to processing some common transactions 7 days a week, beginning Sunday, April 23.
Here’s what is changing:
- Transactions - including debit card, ATM withdrawals, transfers, etc., but not including the items outlined below - will post Sunday just as they would any other day of the week.
- Internal (paid from a Hiway account) scheduled loan payments and internal account transfers will post on their scheduled date, to include Sundays.
- Certificates will mature on their scheduled date, to include Sundays.
The below items will remain unchanged:
- Just like today, transactions will not be processed on federal holiday dates (e.g., items from July 4 would be processed on July 5).
- Mobile deposits will continue to be credited on weekends, in accordance with our policy.
- Our deposit hold policy will remain the same, with only non-holiday weekdays counted as business days.
- Pay-by-Phone/Online Payment Portal loan payments will process as usual (to include Saturdays and Sundays).
- External loan payments/pre-authorizations (paid from a non-Hiway account) will continue to process as usual.
- Credit card payments made through the Manage Cards link made before 5 p.m. CST will be applied the same business day, after 5 p.m. CST, they’ll be applied the following business day.
- Credit card payments transferred from a Hiway account by 6 p.m. CST will be posted the following business day.
- ACH debits, ACH credits, I2I, and check clearing will not process on Saturdays or Sundays, as usual. However, you may see a pending ACH credit late Sunday evening.
- Hiway Online Bill Payment items will not process on Saturday or Sunday, as is the case today.
Questions?
As always, if you have any questions, we’re here to help! Feel free to give us a call, stop by any branch, or connect with us via chat or video banking. Thank you for your loyalty to Hiway.
