Now available!

We are happy to announce a new option for making your mortgage payments in online and mobile banking. This new feature adds functionality that many members have requested in the past.

You can now make regular payments, principal-only payments and payoffs on your home loans — mortgages and Home Equity Lines of Credit (HELOC) — by going to Move Money > Mortgage Payment.

With this update, you will no longer use the Transfer Funds page to make payments on your home loans. However, it will still be used to advance money from a HELOC to one of your other Hiway accounts.

Questions?

Please review our frequently asked questions below or contact us and we will be happy to assist you.

Why don’t I see the option to make a principal-only payment on my mortgage?

You are only able to make a principal-only payment on your mortgage under Move Money > Mortgage Payment in online or mobile banking if your loan is current — meaning that your regular monthly payment has already been processed.

Can I make recurring principal-only payments to my mortgage?

Yes, it's just as easy as setting up recurring transfers on the Transfer Funds page in online or mobile banking. Simply click the checkbox labeled 'Make this a recurring transaction' and then designate the amount you wish to transfer, the frequency with which you want to make the transfer, and a start and end date for the transfers.

Can I make a regular mortgage payment and a principal-only payment in the same transaction?

Yes, this can be done under Move Money > Mortgage Payment in online or mobile banking. Even though the payment amount will pre-fill for a Regular Payment, you can enter a larger amount and anything above your regular payment will be applied to principal.

Can I make an advance from my Home Equity Line of Credit on the Mortgage Payment page?

The Mortgage Payment page in online or mobile banking is for processing payments on mortgages and HELOCs, not for making advancements. If you wish to advance money from your HELOC to one of your other Hiway accounts, you can do so by navigating to Move Money > Transfer Funds.

Why can't I make a mortgage payment on the Transfer Funds page?

The ability to make your mortgage payments in online banking can be found by navigating to Move Money > Mortgage Payment in online or mobile banking. This page gives you the ability to make regular payments on home loans, principal-only payments and payoffs.