Are you an online banking user that uses eDocuments to view your Hiway statements, notices and tax statements? Do you share ownership of one or more personal accounts with a family member? Now the primary owner on a membership can grant access to a joint owner to view eDocuments as well.
To enable eDocument access for a joint owner, the primary owner can log into online banking and send us a message, contact us at 651.291.1515 or stop by a Hiway branch. eDocument access is set on a per membership basis, so please specify which member numbers to enable for joint owner access if you share multiple memberships.
Please note that changes will take up to 24 hours to process and joint owners may not see the new eDocuments right away. Joint owners must have access to online banking before they can see eDocuments on any membership. If a joint owner is removed from a membership, they will automatically be removed from eDocuments access for that membership.
