Core Upgrade Resource Center

Hiway members using Quicken^®, QuickBooks™ or Mint.com will need to reconnect to these systems after the core upgrade is complete to ensure the smooth transition of your data.

Please select the appropriate guide for the product you are using from the options listed below. These conversion instructions reference two Action Dates. Please use the dates provided below as this information is time sensitive:

• 1st Action Date: Friday, April 29 (prior to 6 pm CST)
• 2nd Action Date: Monday, May 2 (after online/mobile access is restored)

Conversion Instructions

• Mint Instructions
• Quicken Instructions
• QuickBooks Online Instructions
• QuickBooks Desktop Instructions

Intuit aggregation services may be interrupted for 3-5 business days and the following services may not work during the outage:

• Quicken Win/Mac Express Web Connect
• QuickBooks Online Express Web Connect
• Mint

Please carefully review your downloaded transactions after completing the migration instructions to ensure no transactions were duplicated or missed on the register.

We are within a month of our core upgrade on Monday, May 2 and want to share the following important information on service availability:

	Fri, Apr 29	Sat, Apr 30	Sun, May 1	Mon, May 2	Additional Notes
Lobbies & Drive-up					We will be sending an email & communicating via social media and our website when these services are available.
Call Center & Hiway Live	available until 6 pm (cst)
Online & Mobile Banking	available until 6 pm (cst)
Mobile Deposit	available until 5 pm (cst)				Mobile Deposits must be made by 5 pm (cst) on April 29 to be credited to your account.
Debit Cards					Your PIN will remain the same.
Credit Cards					Subject to your credit limit.
Hiway Transfers & Payments					If your transfer or loan payment is scheduled to be deducted from a Hiway account on Saturday, April 30, please note that it will be deducted on Friday, April 29.
Direct Deposits, ACH & Payments					Will process after the conversion. No action is required on your end. These transactions do not post on weekends as a normal practice.
Bill Payments & Other Transfers	available until 6 pm (cst)				Any previously scheduled Bill Payments & Other Transfers will process after the conversion. You will not be able to initiate any payments during our closure.
Night Drop & Mailed Deposits/Payments					Will process after the conversion. No action is required on your end. These transactions do not post on weekends as a normal practice.
Shared Branching	available until 6 pm (cst)