As a User of Hiway Live Banking, you agree to the following terms of use. You will act and engage in a manner that is professional and courteous while on video with representatives from Hiway Credit Union®. You shall not use language or gestures that are intended to harm, threaten, or demean. You understand using such actions can result in a ban from the video platform. When using the system, you will be dressed in such a way that would be consistent with being present in a physical branch. You shall not use this service while driving or operating other heavy machinery, and understand that all risks, injury and harm associated with doing so are NOT the responsibility of Hiway.

If multiple parties are involved in a product purchase or service acquisition and signatures are required, you understand that all involved parties must be present. You understand that if you agree to the terms of use, and fail to meet the requirements as described above, the representative you are speaking with may terminate your current video session, and you will not be allowed to receive services from Hiway through this channel. The financial service will operate in good faith, and use just cause while evaluating potential abuse, but will not accept any liability from failure to read, understand, or follow the above-mentioned terms.