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About Us

Hiway was founded in 1931 to serve employees of the Minnesota Department of Transportation (Mn/DOT). We've since expanded our charter and now extend an invitation for membership to individuals and select employee groups.

Today, from our offices in St. Paul, MN, Hiway serves over 65,000 members worldwide and totals over $1 billion in assets. Our members conduct their financial business with us in person and via telephone, as well as through our secure Internet branch.

At Hiway, we take great pride in our high standard of personal service.

Our Mission

Providing financial success on the road of life.

Our Vision

To deliver member-driven service that is unparalleled by any other financial institution. By exceeding our members' expectations, we consistently demonstrate to our current and potential members that Hiway Federal Credit Union is the best choice for all their financial business.

Our Promise of Value

You will quickly complete your banking with remarkable ease and convenience. Participation with Hiway ensures a lifetime of continuous savings, friendly experiences and unparalleled service from employees passionate about your absolute satisfaction.

Our Promise of Service

At Hiway, every employee is dedicated to improving the financial well-being of our members. We take our responsibility to our members seriously and have created this promise, which we strive to deliver each and every day.

Here is what you can expect from us...

  • You'll speak to a person, not a machine.
  • We'll greet you with a smile.
  • When you're visiting, we'll offer you a handshake.
  • We'll make it easy to access Hiway with leading edge technology.
  • Our loan rates will always be competitive.
  • We promise you low fees.
  • Our goal is to get you back to your daily routine quickly.
  • If we make a mistake, we'll make it right.

We build lifelong partnerships with our members. We do this by listening to, educating and empowering our members to help them reach their financial goals. Our promise may evolve over time to ensure that we continue to meet our members' changing needs. As we strive to exceed your expectations every day, please share with us how we are doing—your input is always welcome and encouraged.

Safe & Secure

Your Hiway savings are insured up to $250,000 by the NCUA. In the history of credit unions, no member has ever lost a penny of their savings because of this insurance. For more information regarding coverage on your accounts, visit the NCUA website.